Tebex & Licensing
Help with product delivery, license linking, account access, and verified order checks.
ETERNAL Support
Clear answers. Faster resolutions.
Get focused help with Tebex licensing, installation, updates, and product issues through the correct support channel.
Installation Support
Guidance for dependencies, SQL imports, configuration, and correct resource order.
Technical Review
Structured analysis of console errors, compatibility issues, and update-related problems.
Ticket Checklist
Prepare a useful support ticket.
Complete technical context helps us reproduce the issue and respond faster. Never post sensitive details in public channels.
- Product name and installed version
- ESX, QB-Core, or Standalone framework details
- Server artifact and database versions
- Reproduction steps and relevant console logs
- Tebex order number for license verification
Support FAQ
Answers before you open a ticket
Review the essentials for checkout, licensing, installation, and updates.
Is checkout completed on this website?
No. Purchase buttons open the official Tebex product page, where payment, licensing, and delivery are completed securely.
What does installation support cover?
Standard dependencies, SQL, configuration, resource order, and licensing are covered. Custom framework changes or third-party integrations may require separate development.
How should I install an update?
Back up the resource and database, read the changelog, compare configurations, and validate the update on a staging server first.
How quickly will my ticket be reviewed?
Response time varies with demand. Tickets with the product name, version, logs, and clear reproduction steps are reviewed more efficiently.
Discord Support
Work directly with the ETERNAL team.
Open a private ticket for licensing, installation, or technical assistance.